The hotel is among the top 10% of accommodations globally rated by Tripadvisor and was honored at the Travelers’ Choice 2026 awards.

Travelers’ Choice is an annual award from Tripadvisor, an online travel platform with hundreds of millions of user reviews worldwide. The award is based on the quality, quantity, and consistency of reviews posted by travelers over a 12-month period, reflecting the actual experiences of guests.

"This award is the result of maintaining service quality and continuously upgrading the experience for both domestic and international guests. Customer feedback and reviews also serve as a basis for us to continue improving service quality and investing in facilities in the future," said a representative from The Empyrean Nha Trang.

Guests enjoy afternoon tea on the hotel balcony with views of 2/4 Square, the Agarwood Tower, and the sea.Photo: The Empyrean Nha Trang

According to Tripadvisor, the Travelers' Choice Awards are considered one of the indicators reflecting the level of satisfaction of travelers with accommodations worldwide. Hotels honored not only meet service standards but also need to maintain a consistently positive experience over the long term.

The Empyrean Nha Trang currently operates a system of rooms, restaurants, swimming pools, and other resort amenities serving tourists visiting the coastal city year-round. Its convenient location on Nguyen Thi Minh Khai Street in the heart of Nha Trang allows guests easy access to the beach, 2/4 Square, shopping areas, and many of the city's famous attractions.

Comfortable interior furnishings in the guest room. Photo: The Empyrean Nha Trang

One of the hotel's highlights is its glass-bottomed saltwater infinity pool located on the 40th floor. This feature set a record for the highest glass-bottomed saltwater infinity pool in Vietnam in December 2020. From here, guests can enjoy panoramic views of Nha Trang Bay and the coastline.

Besides its ocean-facing rooms, the hotel also offers a range of dining and entertainment options for guests. The Silkroad by East Garden restaurant features a fusion Asian-European menu, while the Sky Blu Lounge on the top floor is a popular spot for watching the sunset and the city lights.

Hotel lounge chairs and umbrellas on Tran Phu beach. Photo: The Empyrean Nha Trang

Nha Trang tourism has recently seen a positive recovery in the international tourist market, especially from South Korea, China, and Russia. The hotel representative hopes that the Travelers' Choice award can help improve the local tourism industry.

(According to VnExpress)